This is a bug-tracking application that helps identify and track bugs in projects or systems. The project has three modules – Admin, Staff, and User.
The Admin can log in to the app and enter the details of the project and staff members, view the complaints of users, assign tasks to the members, track the bug resolution status, and send messages to users. The staff can log in to the app to view bug complaints assigned to them and start working on them. If a member is unable to resolve a bug issue, they can forward the problem to another member. As for the users, they can view the progress status of their bug complaints.
Users can also use the ticket number generated during the submission of their complaint and view the solution plan details for the same. In this way, the bug-tracking application keeps the process of monitoring and resolving software bugs transparent and seamless.
Importance of having a Bug tracker
- Allows tracking bugs at one centralised system.
- Removes negative externalities
- Tracking of what the bug is, who is fixing it, and who reported it.
- The users can also understand whether their concerns have been taken care of by the team.
- Allows organisations to take preventative measures.
- Better focus on development
- Increases the productivity
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