Will my liaison send me a progress report on a daily basis detailing the work that has been completed? What other pieces of information will they update me on? Will the progress report include a plan for the next sprint?

We send you a report every two weeks (i.e. after each sprint, when the next version of the software is completed) or every month if you prefer. The report includes info on what we plan to achieve in the next sprint. Apart from that you are welcome to contact us any time either in person, via Skype, phone, e-mail or live chat. During work hours we usually answer after no more than few minutes.